Morozko Ice Bath
Warranty & Return Policies
The Morozko warranty cover both parts & labor, protecting you from the cost of repairing defects of manufacture during your warranty period.
The Morozko warranty is limited to the ice bath itself. Morozko is a water-based appliance from which water will inevitably escape during normal operation. We recommend placing your Morozko ice bath only on a surface that will tolerate standing water without incurring damage. Morozko bears no responsibility for damage to surrounding structures or finishes.
Warranty periods and policies vary by model. Check the Warranty information on our product pages for further details. Only PRO, Arktika, Tall Barrel, XL Ice Plunge, and Mineral Bath products are eligible for our 72hr on-site service guarantee.
Morozko warranties are non-transferable and non-relocatable without the explicit permission from Morozko. When moving or relocating your Morozko Ice Bath, it is imperative that you do not stand up or tilt your unit. Compressor damage can result when units are improperly stood or tilted, causing lubricating oil to drain from the compressor reservoir. Contact shipping@morozkoforge.com for moving instructions.
The plywood portions of your Morozko are protected by a durable, waterproof, UV-resistant polyurea coating. Reapply Morozko's recommended tung oil every year to extend the life of your whole-wood frame.
Your purchase is protected by our ecstatic guarantee.
If you are not ecstatic with your purchase within 30 days of taking delivery, you may return your Morozko for a refund of the purchase price, less initial shipping costs. You are responsible for repackaging and loading the unit onto our truck. We will bear the cost of return shipping. (Note that all purchases made by invoice are subject to a 25% restocking fee).
To read about how the Morozko warranty and return practices compare to other high-end cold plunge equipment providers, see below the 30-page report we prepared for the Cold Plunge Research Institute:
