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Frequently Asked Questions
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HOW COLD DOES IT GET?Morozko was the first to invent an ice bath that makes its own ice, and remains the coldest and most powerful ice baths in the world. Digital temperature control allows you to set your preferred temperature, whether that is 40F, 33F, or maximum ice making mode.
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WHAT IS THE DIFFERENCE BETWEEN MOROZKO MODELS?Morozko Ice Bath is the standard model for at-home use. The cooling and filtration will support up to two hours a day of typical cold plunge time at 34F -- even in ambient temperatures up to 110F. That's enough for 12 people to have 10 minutes of uninterrupted ice bath time, every day. Ice Bath Pro is built with twice the cooling capacity to serve busy commercial providers and clinicians. The Pro model will support 240 total minutes of ice bath time, meaning that a busy facility could offer 120 two-minute plunges/day, or 60 four-minute plunges -- either in combination with sauna, or as a stand-alone service. Ice Plunge and Ice Plunge Pro have a more compact footprint and offer a more vertical plunge experience. The increased volume/surface ratio of the Ice Plunge allows it provide the most powerful cooling of all Morozko models. Moreover, dual filtration return ports provide increased water circulation. The Ice Plunge Pro will support up to 300 minutes/day of total ice bath time. Warranty & Service The Ice Bath and Ice Plunge are built with stainless steel tubs and are backed by a 5-year warranty. To support business needs for reliable service, all Pro models come with a 72-hour on-site service guarantee. Shipment The Ice Bath and Ice Plunge are available for expedited shipping and white glove installation. The original Morozko Forge (refurb) is equipped with a zinc-galvanized stock tank, rather than a stainless steel tub. It offers the same cooling and filtration capacity, but is warrantied for only 2 years. Tub width varies between 22-24 inches and is not guaranteed. Units may have cosmetic blemishes. Allow 6-8 weeks for order fulfillment.
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WHAT KIND OF MAINTENANCE DOES IT NEED?Our filtered models use Ozone Generation to keep your water crystal clear without the need for harsh chemicals like chlorine. Check out more about Ozone here: https://www.morozkoforge.com/post/ozone-cold-water-a-perfect-match If your Morozko Ice Bath has an inlet strainer, you will clean it similar to the way you clean your dryer lint filter after a load of laundry. It will collect towel and clothing lint, hair and other debris. Here is an instructional video for how to: https://www.youtube.com/watch?v=_92r6l4wB2g&feature=youtu.be Our Morozko Ice Bath will maintain clear, clean water for months (if not years, depending on usage) between filter changes. We recommend the Hayward C225 replacement cartridge when it is time to change your filter. You can also easily remove your filter cartridge to clean it by hosing it off with your garden hose shown here: https://www.youtube.com/watch?v=ilZFzPUfE9k&feature=youtu.be Check out our YouTube for more information on cleaning and maintaining your Morozko Ice Bath with an Inlet Stainer here and without an Inlet Strainer here. If you have additional questions about service and maintenance please email us at service@morozkoforge.com and we will be happy to help!
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WHAT IS OZONE GENERATION FILTRATION?The most powerful and safe disinfecting agent available for water treatment systems is ozone -- more powerful than chlorine and bromine, and safer because it consists only of pure oxygen. In short, ozone is terrific for cleaning water, which is why it is used in the most advanced drinking water treatment plants in the world. You can read more about Ozone here: https://www.morozkoforge.com/post/ozone-cold-water-a-perfect-match
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CAN I KEEP MY FORGE INDOORS?It is designed for indoor or outdoor use. If you live in a snowy climate, you will leave your filtration on 24/7 to keep the water moving and avoid freezing. We use a marine grade spar urethane to protect your Forge in any environment.
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HOW LONG DOES IT TAKE TO GET COLD/MAKE ICE?It will vary based on your location and the temperature of your tap water. In Arizona, Morozko will make ice 24-36 hours after installation.
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HOW DO YOU DRAIN IT? AND HOW OFTEN?All of our Forges comes with a detachable hose that can be used as a vacuum, or as a discharge hose, depending on the port to which you plug it. The hose attaches right into your regular garden hose, so you can use the Forge pump to discharge to a household drain, or outdoors. In our Yard, we use a shop vac to get the last inch of water out. Our Forges only need the water changed if there is unexpected contamination.
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DO I NEED TO UNPLUG IT IN ORDER TO USE IT? WHAT ARE THE RISKS OF ELECTRIC SHOCK?Leave it plugged in! The GFCI protection ensures that you won't experience stray electrical currents escaping from the Forge electrical system -- even if you spill a little water. GFCI is the same protection that modern homes use in kitchens and bathrooms to prevent electrical injury in places that might get wet. This ensures your safety in your Forge whether it is on or off.
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HOW DO YOU KNOW THE TEMPERATURE OF THE WATER?Forgers use digital thermometers, aquarium thermometers, and infrared thermometers. There's usually some thermal stratification, so the water at the top will be warmer than the water on the bottom, so you'll get higher readings from floating thermometers. Another way to think about water temperature is this: Fresh water freezes at 32F, so if you've got ice in your Forge, your water temp is close to freezing!
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DOES THE FORGE ARRIVE PRE-ASSEMBLED?Yes! Your Forge will be delivered via freight carrier. A dispatch coordinator will contact you to set a window of time for your delivery. They will use a liftgate to drop it off in your driveway. We recommend having a couple sets of hands nearby to help you move it to your desired location. Once you unwrap it, all you have to do is fill it up, plug it in, and turn it on! Make sure to leave about 6-8 inches of room from the top so you don't overfill it when getting in. Check it out here: https://www.youtube.com/watch?v=g1hK8MPoI8Y&feature=youtu.be
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HOW MUCH POWER (WATTS) DOES THE FORGE USE?The Forge uses about 650W, which is less than a small hair dryer (800W). It runs on a standard three-pronged 110v power cord, no need for additional wiring or dedicated circuit. Like your home refrigerator, most of the power goes to run the compressor that pumps the refrigerant. Some power runs the fans that cool the hot side coils, and on filtered models a small amount goes to run the filter pump and generate ozone.
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HOW BIG IS IT? CAN I GET A CUSTOM DESIGN?We offer three standard sized tubs; 60 Inches, 66 Inches, and 72 Inches The tubs weigh 350lbs when empty, and weigh 1250lbs when filled In addition to the tub size these are the box dimensions: 60In - 81.875"L x 31.25"W x 29.25"H 66In - 87.875"L x 31.25"W x 29.25"H 72In - 93.875"L x 31.25"W x 29.25"H We offer custom designs by our in house engineering team for an additional charge.
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WHAT DOES THE WARRANTY COVER?The warranty covers everything, for 3 years from the date of delivery on our Filtered Forge. We provide a 5 year warranty for our Prism Forge with custom stainless steel tub. In the unlikely event you experience a defect in manufacture, we'll come to you and fix it.
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IS THE WOOD STAINED OR SEALED?Every Forge is sealed with marine grade polyurethane to protect the wood against water and sun damage. We do offer custom design options for an additional charge.
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HOW OFTEN DO YOU RECOMMEND TAKING AN ICE BATH?We believe a regular practice has the most benefits. Once per day is ideal, but like working out, even 3-5 times per week can have a beneficial impact on your health.
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HOW LONG DO YOU RECOMMEND STAYING IN THE COLD?You can achieve ultimate health benefits at 2 minutes. That is the minimum length of time we recommend, and you will notice it is time to get out by your shiver response. We really prefer to keep our plunges under ten minutes, until you are well versed in your own practice.
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